Food supplement. Not a medicine. Sold by FY NORTH LIMITED · Ships from the United States.

Privacy Policy

Last updated:

1. Who We Are

Lyrika is operated by FY NORTH LIMITED, 5 Beech Court, Hurst, Reading, England, RG10 0RQ.. Email: [email protected]. We are the data controller for information collected through this website.

2. Information We Collect

We may collect the following categories of personal data:

  • Order form data: your name and phone number when you submit an order request.
  • Contact form data: your name, email address, and message content.
  • Automatically collected data: IP address, browser type, device type, pages visited, and time spent on pages, via cookies and server logs.
  • Marketing and analytics data: collected via Google Analytics and Google Ads cookies when you have given consent.

3. How We Use Your Information

  • To process and confirm your order by telephone.
  • To respond to messages you send via the contact form.
  • To analyse site usage and improve the website (analytics, with consent).
  • To deliver relevant advertising (marketing, with consent).
  • To comply with legal obligations.

4. Legal Bases for Processing

We process your personal data on the following legal bases under applicable privacy law:

  • Contract performance: processing your name and phone number to fulfil your order.
  • Consent: analytics and marketing cookies, which you may withdraw at any time via the cookie banner.
  • Legitimate interests: site security and fraud prevention.
  • Legal obligation: retaining transaction records as required by law.

5. Sharing Your Information

We do not sell your personal data. We may share data with:

  • Courier and logistics partners (name, phone, delivery address - for order fulfilment only).
  • Google LLC (analytics and advertising services, subject to your cookie consent).
  • Legal authorities if required by applicable law.

6. Data Security

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. All data is transmitted via HTTPS.

7. Your Rights

Depending on your location, you may have the right to: access your personal data; correct inaccurate data; request deletion of your data; object to or restrict processing; and data portability. To exercise these rights, contact us at [email protected]. You may also file a complaint with the Federal Trade Commission (FTC) at ftc.gov if you believe your privacy rights have been violated.

8. International Data Transfers

Your data may be processed by Google LLC on servers located outside the United States. Google maintains appropriate data transfer mechanisms in accordance with applicable law.

9. Data Retention

Order and contact form data is retained for up to 3 years for business record-keeping purposes, unless a shorter period is required. Analytics data is retained as configured in Google Analytics (default 26 months).

10. Children's Privacy

This website and Lyrika are intended for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

11. Third-Party Services

This website uses the following third-party services, which may process personal data:

  • Google Analytics: website usage statistics. Cookies: _ga, _gid, _gat. Retention: 26 months. Google Privacy Policy.
  • Google Ads / Conversion Tracking: advertising measurement. Cookies: _gcl_au, _gcl_aw. Requires your marketing consent.
  • Google Maps API: embedded map on the contact page. Google may collect technical data when the map loads. Subject to Google's privacy policy.

All of these services are disabled by default until you provide consent via the cookie banner (Consent Mode v2).

12. Cookies

We use cookies as described in our Cookie Policy. You can manage cookie preferences at any time via the banner at the bottom of this page.

13. Policy Updates

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the website after an update constitutes acceptance of the revised policy.

14. Contact

FY NORTH LIMITED · 5 Beech Court, Hurst, Reading, England, RG10 0RQ[email protected] · +1-720-555-0194